Testimonials

She deserves high praise...

Ruth just sold my home on Vista Del Mar Drive; very close to full price!  Once before she listed the house (fall '13) for a mere 2 months; she knew ahead of time that I was just testing the waters, and that I would choose to rent it out if it didn't sell right away.  She did such a great favor for me that time and a great job, and so there was no question I would ask her to represent my house again (May '15).  This time I was ready to sell no matter what.  So was she!  She has integrity, is very smart, always timely, reliable, and professional all the way.  She takes pains to explain exactly what is happening. I want you to know that I found Ruth on the Internet, so my laudatory words about her are not "saying this to promote a friend." She deserves high praise for being an amazing real estate agent.  I really don't know how she could have done a better job.  And, in my experience, she never gives up!

Marilyn S. |
Seller

. Her advice on timing and offer-counteroffer strategy was particularly outstanding.

"If you need a knowledgeable, highly professional real estate agent who is an outstanding advisor to sell your home, then Ruth Bates is a great choice. We hired Ruth and her firm to sell our townhouse in Aptos. She organized the sale in a very efficient manner, she gave us excellent advice on pricing, showing the home and negotiating the ultimate offer that we received. Her advice on timing and offer-counteroffer strategy was particularly outstanding. In addition she is a friendly, energetic person who is very pleasant to do business with. Many factors influence the success or failure of a residential real estate transaction. Chief among them is the real estate agent you select to manage the sale. Ruth was an excellent choice for us and we highly recommend her."

Glen C |
Seller

Cheerful, tireless resolve...

Our feedback is nothing less than 5 out of 5 stars! Ruth consistently demonstrated customer service excellence, tribal knowledge of Santa Cruz County and cheerful, tireless resolve to find just the right home for us.  From the day we met, to the day we moved in....

I suspect this sounds like we're related to Ruth or that we knew her before our introduction interview.   Truth be told, we just got lucky and from what I've heard from others who also bought or sold property with Ruth,  we're not alone in our high praise. We love our home in Aptos and welcome the opportunity to reference Ruth and work with her again.

Bob S |
Buyer

She is knowledgeable, helpful, friendly, articulate, honest, grammatical, always to the point, punctual, careful, and always prepared.

Ruth Bates has worked with me to purchase a condominium.  She is knowledgeable, helpful, friendly, articulate, honest, grammatical, always to the point, punctual, careful, and always prepared.   She never wasted even one minute of my time nor gave me any reason not to trust her.  One purchase she helped me with went through extremely smoothly, but we also worked together trying to buy a condo that was a short sale.  That sale was beset with difficulties too technical and numerous to mention here, but the relevant point is Ruth represented my interests as well as any agent could possibly have done, and kept paying attention to the situation as it developed. Work with Ruth, you won't be sorry.

Michael B |
Buyer

She's a true professional."

"Ruth was fantastic throughout the entire process of looking for our new home. She continually provided new listings in the areas in which we were interested and within our price range. She showed us many homes and was always available to answer questions. She was always friendly and enthusiastic even though some of our questions were late at night. After finding the right home, Ruth jumped through hoops to secure the home for us and to meet the short escrow closing time-frame required by the seller. The entire transaction went very quickly and smoothly. It's clear that Ruth is highly skilled and loves what she does. I would happily recommend her to anybody who is looking for their new home. She's a true professional."

Damon M |
Buyer

"Attentive, positive, knowledgeable and patient..."

"Ruth is a very attentive, positive, knowledgeable and patient agent. Her responsiveness is immediate whenever I have questions about properties or the purchasing process. She is always available for showings and often works on the weekends/evenings showing us properties. Ruth has made "home hunting"  a much nicer experience because of her warm compassionate personality. I would highly recommend Ruth Bates to represent your property or help you find the home of your dreams! "

Debbie H |
Buyer

She is on top of your interest virtually 24/7

"Ruth is the best agent ever!!! She is on top of your interest virtually 24/7, always available by phone, text, or email, and answers questions or requests immediately. Ruth is excellent in keeping the client informed timely and constantly, and coordinating with other agents, until the job is done. She will tirelessly work into the late hours to generate time sensitive offers, disclosures, and handle the volume of real estate documentation these days. She uses DocuSign that allows the client to sign documents over the internet, which eliminates delays or having to travel to sign. Ruth is very personable and friendly and a joy to work with. I was very lucky to have found her, and highly recommend her to be in your corner to represent you in this complex real estate environment. She will tackle seemingly impossible challenges and get the job done. For example, she generated the listing, photos, brochures, held open house, and made the sale in less than a week, which is world record performance in my opinion. Need I say more."

Glorietta H |
Seller

"Efficent, knowledgeable, and so so nice..."

Ruth Bates is an amazing realtor. Ruth is efficient, knowledgeable, and so, so nice. My husband and I felt we were in the best hands throughout the entire process of purchasing our new home. Her advice was spot on and she saved us quite a bit of money through her negotiations. She was always  available and answered all our questions, making our purchase painless and smooth. She goes above and beyond to investigate the property, research issues that come up, and had excellent communication skills with both us and the sellers. We were always kept abreast of any new developments or questions that came up. Her knowledge of real estate is apparent as she was able to negotiate a purchase for us quickly and without any problems. Amazing! Ruth is a pleasure to work with and my husband and I could not have been more pleased with her work and our new home. Thank you, Ruth

01/30/2017 - zuser20151104092217547 |
Buyer |
Santa Cruz & Live Oak

"She helped me make my "dream house" a reality. "

“Things I liked about working with Ruth:

She was patient and willing to submit what ever offer I wanted (including the offer when she told me, "no chance, they have three other offers  higher" and "Really?   The numbers of your birthday? " ---though ultimately, that house was a winner!).

She worked with the fact that I had( in my dad) a not so silent partner.

She got me involved in the Santa Cruz Art League

But, most of all, she helped me make my "dream house" a reality. "

Cat P |
Buyer

"Worked around the clock for us"

Ruth is energetic, she knows the area well, she is friendly with all her associates, she worked around the clock for us, she was aggressive in finding and securing the deal that worked for us, she made sure everyone else was doing their part well, if she did not know something she would research it.

Leslie H |
Buyer

She's more than just a realtor...

We were very happy to work with Ruth Bates in the sale of our family home. She's more than just a realtor, she cares about her clients on a personal level and I always felt she had our best interests in mind. She was very responsive and knows the local real estate market inside and out.

Leslie S. |
Seller |
Aptos

Would definitely recommend her...

We were looking for a property in Santa Cruz – Aptos area and met Ruth at an open house. She knows the area very well and showed us around. Ruth is very friendly, full of energy, 24/7 kind of a person. She has great communication skills. Highly professional. Ruth was ready to help us with our  questions at any time throughout the process and even was able to write and negotiate our offer while on her vacation. The whole experience of buying a house in a fast market with Ruth was excellent! We would be happy to work with her in the future and would definitely recommend her!

Olga C. |
Buyer |
Aptos

She made a complicated transaction less stressful!

- 11/24/2016 - 4:03am Thanksgiving morning - My husband used Zillow to request assistance on 631 Quail Run Road - 11/24/2016 - 9:34am Thanksgiving morning Ruth emailed back "happy to help, can show Fri/Sat/Sun, what day and time?" - Another Zillow agent is in mix but did not recommend this  property, Ruth told us she can be at property in 10 minutes as we drove over the hill and she met us at property in 10 minutes -11/25-12/13 - Ruth provided all documentation for the property (reports, inspections, prelim, erc) and we arranged for financing -12/14 - Ruth submits offer for 631 Quail Run, offer is countered slightly; offer reviewed by our real estate attorney -12/15 - Buyer's accept offer (purchase price $3,155,000) -12/16-1/17 - Many visits and inspections including : Home, Pest, Roof, Amerigas, Pool, Trout Gulch Water, Plumbing, Electrical, CleanTec Remediation, Trees, etc. -1/17/2017 - Ruth submits Request for Repairs with documentation on all the many issues the property has - 1/18/2017 - Bank grants a $45,000 price reduction and reduces purchase price to $3,110,000 - 1/27/2017 - 437 emails later, and many, many hours of effort by Buyers and Ruth = Close of Escrow! Yippee Ruth also gave us a booklet with all paperwork organized for our records! She made a complicated transaction less stressful! Ruth Bates is an absolute pleasure to work with. A lot of work done and now we are in heaven! It’s a fabulous house and property and we couldn’t be happier.

Patty T |
Buyer

"Professional, very knowledgeable..."

Ruth was very professional, very knowledgeable of the Santa Cruz County area, aggressive when necessary, friendly to all she worked with, went out of her way to show us around, almost always available....

Reuben A |
Buyer

"It's clear that Ruth is highly skilled and loves what she does."

Ruth was fantastic throughout the entire process of looking for our new home. She continually provided new listings in the areas in which we were interested and within our price range. After finding the right home, Ruth jumped through hoops to secure the home for us and to meet the short escrow closing time-frame required by the seller. The entire transaction went very quickly and smoothly. It's clear that Ruth is highly skilled and loves what she does. I would happily recommend her to anybody who is looking for their new home. She's a true professional.

user2014054124242131 on Zillow |
Buyer